Intelligent Automation is Marching In
DMG Consulting
APRIL 11, 2022
and the exodus from commercial real estate to work-at-home, the effects are evident every day and everywhere. From virtual classrooms to the surge in e-commerce and subscription services (e.g., HelloFresh, Stitch Fix, Harry’s, Peloton, Netflix, etc.), For many contact centers, technology saved the day as businesses transformed.
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