Doing CX Right

JULY 14, 2020

George Washington University – view course info > here. Besides a discount, I can help you: Elevate your personal brand and position you as a CX Leader on your resume, social media, etc. Machine Learning & Artificial Intelligence. Seton Hall University – view brochure > here. Going Virtual.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

SurveySensum

JULY 14, 2020

He has been featured in The Economist, Social Media Today, Computerworld, BizTech Magazine, and many others and has contributed to books on Customer Service, Social Media, and IT Change Management. She is also a prolific International Author and her two books on Customer Experience are launching soon. LinkedIn : [link] /.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Intercom, Inc.

AUGUST 25, 2022

Fake news isn’t a recent phenomenon, but social media platforms have provided the perfect echo chamber for them to fester and spread at an unprecedented magnitude and with very real-life consequences. But traditional fact-checking and automated content filters are no match for the power behind disinformation and misinformation.

Social Media 208

Social Media Machine Learning Start-ups Government 208