Qualtrics

AUGUST 25, 2020

A year ago, Vancouver Public Schools — a large school district in Washington State that serves over 23,000 students — was confronting some serious budget cuts. When the pandemic struck Washington, the district had to quickly figure out how to teach its students remotely and ensure that they all had the technology they needed to do so.

Machine Learning 39

Machine Learning Education Start-ups AI 39

Taylor Reach Group

APRIL 25, 2018

And learn more about exciting new technology that’s revolutionizing customer experience. Whether it’s the latest in technology and bot platforms, in depth case studies from major brands, ad agency experience, the latest tips and tricks from developers or chatbots 101, we searched high and low for the best in the business of bots.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

Taylor Reach Group

MARCH 26, 2018

Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center. Design Thinking April 23 – 25, Austin, TX.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. LinkedIn : [link] /. Website : Www.DoingCXRight.com.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Qualtrics

JANUARY 16, 2019

Executives today want smarter and faster insights, and technology and automation are changing the landscape. And you’ll network with and learn from some of the brightest minds in your field. Leverage the latest trends and technologies to advance your research. Dillman- Regents Professor of Sociology, Washington State University.

Gambling 28

Gambling Non-Profits Government Innovation 28

Intercom, Inc.

AUGUST 25, 2022

. “To tackle the challenge, they’re using a combination of machine learning and human analysis that can scale the response to a global level” Ever since, they’ve been working to get ahead of this threat and protect online communities from dangerous misinformation and hate speech that creates real-world harm.

Social Media 208

Social Media Machine Learning Start-ups Government 208