Qualtrics

AUGUST 25, 2020

A year ago, Vancouver Public Schools — a large school district in Washington State that serves over 23,000 students — was confronting some serious budget cuts. When the pandemic struck Washington, the district had to quickly figure out how to teach its students remotely and ensure that they all had the technology they needed to do so.

Machine Learning 39

Machine Learning Education Start-ups AI 39

Doing CX Right

JULY 14, 2020

George Washington University – view course info > here. Machine Learning & Artificial Intelligence. The course I completed is now offered at several reputable schools including: . Seton Hall University – view brochure > here. University of California (UCI)- view curriculum > here. Going Virtual.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

Taylor Reach Group

MARCH 26, 2018

Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. as we explore the many activities and opportunities that will help your company navigate a successful course in the multifaceted customer service and support world.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

Taylor Reach Group

APRIL 25, 2018

4th Annual M2M and IoT Strategies Summit has been designed to bring you a unique opportunity to gain fresh insights into areas such as IoT, M2M, Artificial Intelligence, Machine Learning and Digital Transformation. CX DC 2018 – May 31 – Washington, DC. M2M and IoT Strategies Summit – May 15 – 17 Berlin.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

Qualtrics

JANUARY 16, 2019

Dillman- Regents Professor of Sociology, Washington State University. Location: Washington, D.C. Hilary Mason- GM of Machine Learning, Cloudera. Short-course presenters include: Cynthia RobinsPh.D.- Cultural Anthropologist, Westat. Jill DeMatteis- Associate Director of Statistical Staff, Westat. Date: April 23-25, 2019.

Gambling 28

Gambling Non-Profits Government Innovation 28

SurveySensum

JULY 14, 2020

She is also a Keynote Speaker, Coach, Podcaster, Blogger, Forbes Contributor, Host of “Women Leaders Making A Difference” community, and founding CX Board Member and Advisor at George Washington & Seton Hall University. She is also a prolific International Author and her two books on Customer Experience are launching soon.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Intercom, Inc.

AUGUST 25, 2022

. “To tackle the challenge, they’re using a combination of machine learning and human analysis that can scale the response to a global level” Ever since, they’ve been working to get ahead of this threat and protect online communities from dangerous misinformation and hate speech that creates real-world harm.

Social Media 208

Social Media Machine Learning Start-ups Government 208