Zendesk

OCTOBER 17, 2022

Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. For manufacturers that embrace these new technologies, the opportunities are vast. Zendesk provides flexible, easy-to-use tools for manufacturers. Manufacture better CX.

Manufacturing 98

Manufacturing AI Artificial Intelligence ML 98

SugarCRM

AUGUST 27, 2024

The manufacturing landscape is both competitive and dynamic. For decades, manufacturers struggled to anticipate demands, better manage resources, and ensure streamlined operations to meet customer expectations and remain relevant and profitable. Besides, analytics based on CRM data can also offer insights into demand forecasting.

Manufacturing 49

Manufacturing CRM ML Predictive Analytics 49

C3Centricity

DECEMBER 1, 2020

Earlier this year I wrote about the impact of AI and ML on digital marketing. The article is called “ AI and ML are Taking Digital Marketing to the Next Level.” AI and ML can recognise patterns in the data and then apply their “learnings” to future processes. ” in this article from Industry Week.

ML 102

ML Age of the Customer Pharmaceutical AI 102

Uniphore

JANUARY 25, 2022

And now they’re a manufacturer of one of the world’s top cars. Lastly, machine learning (ML) enables AI-based systems to “learn” and improve from experience without being explicitly programmed. And take the example of Tesla. Tesla, pure and simple, is a tech company. Take bitcoin for banking. Now they’re embracing it.”

AI 130

AI Artificial Intelligence Healthcare Legal 130

SugarCRM

SEPTEMBER 15, 2022

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.

Manufacturing 26

Manufacturing CRM Artificial Intelligence ML 26

Lumoa

JANUARY 24, 2024

Along with its perfect record-keeping and feedback-gathering features, this platform also boasts generative artificial intelligence (AI) , machine learning (ML), and natural language processing (NLP) capabilities, allowing it to prepare smart, actionable customer feedback reports for CXOs to act on. The result?

Text Analytics 78

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 78

Shep Hyken

JULY 1, 2022

While there is no one-size-fits-all solution for this problem, machine learning (ML) offers a promising way forward. With thousands of potential routes and fares at their fingertips, airlines have to ask themselves how they can provide relevant information to individual customers.

E-commerce 69

E-commerce Social Media ML Touchpoint 69