Manufacturing Predictive Analytics Social Media 
eglobalis
FEBRUARY 3, 2025
Example: A manufacturing company using Salesforce Einstein saw a 25% increase in customer engagement by delivering personalized product recommendations based on past purchases and browsing behaviour. For example, a manufacturing client of SAP reduced downtime by 20% by leveraging predictive maintenance insights.
eglobalis
MARCH 30, 2025
This article examines in detail how businesses in both B2B and B2C contexts are leveraging AI, sentiment analysis, voice-of-customer (VoC) platforms, predictive analytics, and streaming data to capture customer insights in the moment. Beyond call centers , text analytics is helping firms decode sentiment across channels.
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SugarCRM
AUGUST 27, 2024
The manufacturing landscape is both competitive and dynamic. For decades, manufacturers struggled to anticipate demands, better manage resources, and ensure streamlined operations to meet customer expectations and remain relevant and profitable. Besides, analytics based on CRM data can also offer insights into demand forecasting.
TeamSupport
APRIL 23, 2024
Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. The adoption of TeamSupport’s technology offers numerous benefits for manufacturing companies. For companies operating in the manufacturing industry, communication across time zones is imperative.
ClearAction
MAY 29, 2016
Marketing professionals think of customer experience in terms of their deliverables: the user experience of websites, campaigns, events, research, content, social media, and so forth. Value creation occurs through Engineering, Manufacturing, and/or Operations. Customer Experience Social Media Conversations.
SugarCRM
MAY 21, 2024
The manufacturing industry may involve some of the most complex processes in multiple areas, from raw material management to the supply chain to resources and technology. All these areas need a precise balance, which helps manufacturers ensure better resilience in the face of unexpected market conditions and shifts.
SugarCRM
JUNE 27, 2024
What we'll Cover: The Manufacturing Industry: Taking a Look Under the Hood According to our most recent survey , 59% of manufacturing enterprises struggle with the lack of accurate data in manufacturing demand forecasting with 37% having difficulty integrating data from multiple sources.
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