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Customer Support Technology Gives Manufacturing Companies a Competitive Edge

TeamSupport

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes.

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Demand Forecasting in Manufacturing: From Data, to the Future

SugarCRM

The manufacturing industry may involve some of the most complex processes in multiple areas, from raw material management to the supply chain to resources and technology. All these areas need a precise balance, which helps manufacturers ensure better resilience in the face of unexpected market conditions and shifts.

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Forecasting and Planning with CRM-Driven Analytics in Manufacturing

SugarCRM

The manufacturing landscape is both competitive and dynamic. For decades, manufacturers struggled to anticipate demands, better manage resources, and ensure streamlined operations to meet customer expectations and remain relevant and profitable. Besides, analytics based on CRM data can also offer insights into demand forecasting.

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Building Success: Using CRM to Improve Manufacturing Demand Forecasting

SugarCRM

What we'll Cover: The Manufacturing Industry: Taking a Look Under the Hood According to our most recent survey , 59% of manufacturing enterprises struggle with the lack of accurate data in manufacturing demand forecasting with 37% having difficulty integrating data from multiple sources.

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The Top AI Customer Service Solutions Transforming the Industry in 2024

CommBox

AI technology has made significant progress and increasingly advanced AI applications are changing operations across various industries. In the manufacturing industry, many processes have changed, improving production capabilities through automation, predictive maintenance, and quality control. What’s AI in Customer Service?

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Mastering Sales ROI in Manufacturing: Navigating Through a Sea of Data with Strategic Analytics and Reporting

SugarCRM

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. This last part will discuss how you can strategically navigate analytics and reporting by monitoring and tracking with the right analytics tools and reporting structures. That’s where analytics and reporting come in.

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Overcoming Supply Chain Challenges: The Impact of CRM on Manufacturing and Wholesale Distribution

SugarCRM

As such, manufacturing enterprises are now facing new challenges in managing and navigating dynamic markets. How can CRM solutions help manufacturers and wholesale distributors navigate complex markets and new challenges? Customer requirements are dynamic, and so should manufacturers’ inventory. We’ll cover the topic below.