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Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk

Matt Velez, the executive director of the National Instructors Institute at NPower, describes how Zendesk has supported the organization: “Zendesk has been a critical partner in supporting the day-to-day operations of our national Community Helpdesks in Baltimore, Maryland, St. Louis, Missouri, and Dallas.

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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

LiveChat Headquartered: Wrocław, Poland Founded: 2002 LiveChat provides online chat solutions for schools wanting to build relationships and drive acquisition, with customers including Deakin University, University of Toronto, University of Maryland, and Berlitz. This solution is easily integrated with Zendesk Support for omnichannel support.