Remove Michigan Remove Omnichannel Remove Social Media
article thumbnail

How to Accelerate Credit Union Digital Transformation

Comm100

Step 3: Connect all your digital channels within an omnichannel platform. The next and crucial step in accelerating credit union digital transformation is adopting omnichannel member engagement software. Omnichannel platforms connect every communication channel (and the data within) together within one platform.

article thumbnail

Digital Transformation in Customer Service – The Building Blocks for Successful Digital Transition (Part 2 of 4)

Comm100

Digital transformation also provides potential customers with greater access to your organization, from live chat and email to social media and SMS. live chat, social media, SMS, email, etc.) Lake Michigan Credit Union Canadian Blood Services Fitbit Tangerine Cabrillo Credit Union.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Best Live Chat Examples – 5 Use Cases for Any Industry

Comm100

Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Lake Michigan Credit Union – Boosting member engagement. As a credit union, Lake Michigan Credit Union’s (LMCU) goal is to improve the lives of their members. Get Comm100 Free.

Sales 62
article thumbnail

Why Companies are Switching from Zendesk to Comm100 (and why you should do the same)

Comm100

With this in mind, many organizations are switching from Zendesk to Comm100 and its omnichannel customer engagement platform. Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services.

article thumbnail

How to Improve Credit Union Member Engagement

Comm100

Why member engagement is so important Why digital support helps credit unions improve engagement How to improve credit union member engagement Live chat for credit unions Video chat in credit unions Chatbots for credit unions Omnichannel member engagement for credit unions. Omnichannel. More on this later on. They demand it.

article thumbnail

The Best Call Center Team Names

Comm100

Free Omnichannel Customer Engagement. Be everywhere your customers want you to be, whenever they want with Live Chat, Email, Social Media, SMS & Knowledge Base – for free! Get Omnichannel Free. Omnichannel. Creates a Good First Impression.