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How to Accelerate Credit Union Digital Transformation

Comm100

Firstly, this gives members the flexibility to reach out however they want – live cat, social media, SMS, or email – and receive the same great service in return. Lake Michigan Credit Union. Lake Michigan Credit Union (LMCU) was founded in 1933 and has grown to become one of the largest credit unions in the United States.

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The Best Live Chat Examples – 5 Use Cases for Any Industry

Comm100

Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Lake Michigan Credit Union – Boosting member engagement. As a credit union, Lake Michigan Credit Union’s (LMCU) goal is to improve the lives of their members. Get Comm100 Free.

Sales 62
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Digital Transformation in Customer Service – The Building Blocks for Successful Digital Transition (Part 2 of 4)

Comm100

Digital transformation also provides potential customers with greater access to your organization, from live chat and email to social media and SMS. live chat, social media, SMS, email, etc.) Lake Michigan Credit Union Canadian Blood Services Fitbit Tangerine Cabrillo Credit Union.

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Live Chat Benchmark Data & Best Practices for Financial Services & Banking

Comm100

With an intelligent AI chatbot working across live chat (as well as social media and SMS), a large portion of frontline support can be automatically managed and resolved without any human involvement. Read the full story here and find out how Lake Michigan Credit Union scales better member engagement with Comm100 Live Chat.

Retail 76
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Louis Rosenfeld on how UX design can close the gaps between people

Intercom, Inc.

We’re living in a moment when information feels dangerous, when social media seems to be ruining our ability to trust each other and to feel like there’s a future. Only by communicating their different experiences of the same object, do they realize what is truly in front of them. Can you tell us a bit about that? Louis: Oh, gosh.

Start-ups 168
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Why Companies are Switching from Zendesk to Comm100 (and why you should do the same)

Comm100

Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services. With a little learning and guidance from Comm100’s bot architect team, I built our bot from scratch with no technical knowledge.

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25 EX Thought Leaders to Follow on Twitter

Qualtrics

With the rise of social media, it’s easier than ever to learn from the experts and founders of the Employee Experience (EX) revolution. Dave Ulrich – Ulrich is a speaker, author, professor at the University of Michigan, and a partner at The RBL Group.