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The Best Live Chat Examples – 5 Use Cases for Any Industry

Comm100

Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Lake Michigan Credit Union – Boosting member engagement. As a credit union, Lake Michigan Credit Union’s (LMCU) goal is to improve the lives of their members. Get Comm100 Free.

Sales 84
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How to Accelerate Credit Union Digital Transformation

Comm100

Firstly, this gives members the flexibility to reach out however they want – live cat, social media, SMS, or email – and receive the same great service in return. Lake Michigan Credit Union. Lake Michigan Credit Union (LMCU) was founded in 1933 and has grown to become one of the largest credit unions in the United States.

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Digital Transformation in Customer Service – The Building Blocks for Successful Digital Transition (Part 2 of 4)

Comm100

Digital transformation also provides potential customers with greater access to your organization, from live chat and email to social media and SMS. live chat, social media, SMS, email, etc.) Lake Michigan Credit Union Canadian Blood Services Fitbit Tangerine Cabrillo Credit Union.

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Live Chat Benchmark Data & Best Practices for Financial Services & Banking

Comm100

With an intelligent AI chatbot working across live chat (as well as social media and SMS), a large portion of frontline support can be automatically managed and resolved without any human involvement. Read the full story here and find out how Lake Michigan Credit Union scales better member engagement with Comm100 Live Chat.

Retail 94
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Why Companies are Switching from Zendesk to Comm100 (and why you should do the same)

Comm100

Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services. With a little learning and guidance from Comm100’s bot architect team, I built our bot from scratch with no technical knowledge.

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The World May Be Ending But, If Not: 3 Tips To Be a Better Marketer in 2017

Customer Experience Matrix

Two particular milestones were last summer’s mass adoption of augmented reality in the form of Pokémon Go and this autumn’s sudden awareness of reality bubbles created by social media and fake news. The new scenario describes another woman, Sue, walking down Michigan Avenue in Chicago.

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How to Improve Credit Union Member Engagement

Comm100

This makes it incredibly accessible to all digital-capability levels which Lake Michigan Credit Union found out when they launched Comm100 Live Chat back in 2015: “We’ve received nothing but positive responses. Lake Michigan Credit Union, Jasmina Duric, Manager of E-Services and Support Department. Omnichannel.