Top 150 Global Customer Experience Thought Leaders and Influencers of 2020
SurveySensum
JULY 14, 2020
in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. Jim Bass is a passionate CX Leader with over 30 years of experience in harnessing the power of VOC and VOE to enhance the customer experience. LinkedIn : [link]. Website : [link].
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