Intercom, Inc.

MARCH 8, 2022

“Being a civil rights activist in the ’60s came with a lot of consequences in Mississippi. She was a voting and women’s activist and community activist in Mississippi in the ’60s. As you know, being a civil rights activist in the ’60s came with a lot of consequences in Mississippi.

Education 118

Education 118

PeopleMetrics

AUGUST 1, 2014

So in the end, Mike from Mississippi saves @comcast from a urine soaked modem. Helpful, knowledgeable, patient Mike stepped in to help, and in doing so turned Brown’s situation around. Mike was able to use his knowledge of Comcast’s systems to diagnose Brown’s issues and get him back up and running quickly. It only took 1.76

Customer Feedback 120

Customer Feedback Close the Loop CX Customer Service 120

Beyond Philosophy

MAY 30, 2016

Experts estimate that University of Mississippi Laremy Tunsil lost $10 Million in contracts (and countless endorsement opportunities) when a video appeared on his Twitter account of him smoking marijuana through a gas mask. Being likable requires authenticity and being comfortable with who you are. #5: 5: Clean up your Social Media feed.

Social Media 113

Social Media Start-ups Customer Experience 113

Chip Bell

NOVEMBER 20, 2018

Just, consider of all the stories told about the Mississippi river running over 2000 miles from Minnesota to the Gulf of Mexico near New Orleans. A mighty river can take you many miles, connecting you with countless ports and people along the way. Rivers are still an important source of commerce transportation.

Transportation 64

Transportation Innovation 64

Beyond Philosophy

JUNE 7, 2016

In the Merriam-Webster page defining lagniappe, here’s the description it received: “We picked up one excellent word, wrote Mark Twain in Life on the Mississippi (1883), “a word worth traveling to New Orleans to get; a nice limber, expressive, handy word -‘lagniappe’…. It is Spanish, so they said.”

Customer Experience 74

Customer Experience B2C Touchpoint B2B 74

Beyond Philosophy

NOVEMBER 28, 2017

We picked up one excellent word”, wrote Mark Twain in Life on the Mississippi (1883), “a word worth traveling to New Orleans to get; a nice limber, expressive, handy word -‘lagniappe’…. Here’s the reality about experience lagniappe: It isn’t new. The idea of providing customers with a little extra value has been known for over a century. “We

E-commerce 83

E-commerce B2C Artificial Intelligence B2B 83

Zendesk

MARCH 25, 2021

On the other end of the spectrum are Mississippi, Alabama, and West Virginia, with salaries around 20 percent lower than the national average of $29,251 per year. Places with high concentrations of tech companies, like California’s Bay Area, have average salaries of more than $48,000 per year. Some of the other places in the U.S.

Social Media 92

Social Media Contact Center Omnichannel Start-ups 92