Zendesk

APRIL 2, 2021

Missouri Star Quilt Company has always valued deep, personal connections to its fans. Missouri Star Quilts set up skills-based routing for the phone system, so that experienced quilters talk through the how-tos on quilting techniques. To deliver the experiences your customers want, you need to connect all of your data for your team.

Innovation 52

Innovation CX Retail Start-ups 52

Lightico

MARCH 23, 2022

The following states require licensure: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota , Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York , North (..)

Retail 52

Retail Innovation Sales Customer Service 52

Chip Bell

OCTOBER 8, 2019

Peter Raven, president of the Missouri Botanical Garden and a renowned botanist, reports that trees literally throw their leaves off of the limb. All my life I thought that fall leaves departed the tree because they got too old to hang onto the branch and gravity bested their grasp. It does not work that way.

Social Media 66

Social Media Customer Relationship Customer Loyalty Customer Expectations 66

Zendesk

JANUARY 18, 2024

Louis, Missouri, and Dallas. Matt Velez, the executive director of the National Instructors Institute at NPower, describes how Zendesk has supported the organization: “Zendesk has been a critical partner in supporting the day-to-day operations of our national Community Helpdesks in Baltimore, Maryland, St.

CX 78

CX Omnichannel Technology Technology 78

Fonolo

JULY 9, 2018

With more than $66 billion in assets and 94 locations throughout California, Missouri and Illinois, First Bank has developed a relationship-driven approach to offer comprehensive solutions for clients in commercial and consumer banking, wealth management, mortgage banking and more.

Customer Experience 52

Customer Experience Contact Center Technology Technology 52

Qualtrics

OCTOBER 9, 2019

Jon is an alumnus of the Missouri University of Science and Technology, Regis University, and the Technological University of Dublin. Looking to discover more reasons “Why Qualtrics”? You can find the whole series here. Want to chat? You can get in touch by checking out Qualtrics Life on Twitter , Facebook , and Instagram.

Engineering 36

Engineering Technology Technology Gaming 36

Qualtrics

JUNE 6, 2019

Louis, Missouri – where I oftentimes felt like a cog in the machine and that my voice didn’t matter. I didn’t want my passion and the thing I defined myself by to become only a hobby. I wanted to write full-time, with a purpose and for something I believed in.

Sales 20

Sales Start-ups 20