Intercom, Inc.

SEPTEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: Neural networks have made significant headway in the past five years, and they’re now the best way to deal with unstructured data such as text, images, or sound at scale. ML teams tend to invest a fair share of resources in research that never ships.

Machine Learning 249

Machine Learning ML Unstructured Data Start-ups 249

Hodusoft

OCTOBER 17, 2024

Companies that implement effective omnichannel strategies can also differentiate themselves from competitors, ultimately driving sales and retention. Machine Learning (ML) In the last few years, ML is proving to be a game changer for call centers and customer-facing organizations.

Omnichannel 52

Omnichannel AI Customer Service Contact Center 52

SurveySensum

FEBRUARY 24, 2025

Both Work With Unstructured Data : Both text and sentiment analysis deals with unstructured customer data and feedback, such as texts, emails, surveys, social media conversations, online reviews, etc. Sales Sales teams often struggle with identifying high-quality leads and addressing potential customers concerns.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Social Media Machine Learning 52

Lightico

JUNE 6, 2024

IDP (Intelligent Document Processing): The Mastermind IDP elevates automation further by combining OCR’s text recognition with machine learning (ML) and natural language processing (NLP). IDP Pros: Intelligent Automation : Leverages ML and NLP to understand document context, extracting meaningful data with high accuracy.

AI 52

AI Unstructured Data Machine Learning Compliance 52

Ameyo Callversations

APRIL 21, 2022

Next-gen technologies such as AI, ML, NLP, AR/VR, and more are capable of helping reduce cost and improving metrics such as revenues, wallet and market share, and steady cash flows. This integration enables them to collect data in real-time. This data can help analyze and finetune customer preferences.

Contact Center 52

Contact Center Technology Technology Unstructured Data 52

SugarCRM

OCTOBER 24, 2023

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Intelligent Sales Forecasting CRM tools have a significant contribution to how sales departments operate.

CRM 26

CRM AI Invoicing Predictive Analytics 26