How to Get Customer Feedback: 16 Tips for Your Success
InteractionMetrics
DECEMBER 8, 2023
Net Promoter Score) Survey answers to open-ended questions (e.g., “How You are undoubtedly familiar with the Net Promoter Survey, so you may be tempted to use it for your customer feedback. The New York Times estimates that tens of millions of surveys are sent yearly. How can we improve?”)
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