Remove Mystery Shopping Remove NPS Remove Unstructured Data
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Top Customer Satisfaction Survey Companies of 2025

InteractionMetrics

Their in-depth analysis of unstructured data and verbatim feedback provides valuable insights. Confero Confero has been around for nearly 40 years and specializes in mystery shopping and customer surveys. Theyre the ones who birthed the idea of NPS, and their work has shaped the CX industry into what it is today.