SurveySensum

FEBRUARY 7, 2025

Integrations with popular tools like Slack, Salesforce, and Outlook, along with powerful API connections, empower you to automate customer experience tracking. Outlook Integration: Embed NPS Surveys in Your Email Signature What if you could capture feedback without even asking for it? And heres where SurveySensum delivers real results.

NPS 52

NPS Customer Feedback Outlook E-commerce 52

SurveySensum

FEBRUARY 6, 2025

Customer Insights and AI Capabilities Qualtrics : Qualtrics provides advanced analytics features, using AI and machine learning to enhance text analytics, sentiment analysis, and predictive modeling. SurveySensum : It provides seamless integration with existing systems such as Slack, Outlook, Salesforce , and Zendesk.

CX 52

CX Sentiment Analysis Text Analytics AI 52

SurveySensum

NOVEMBER 23, 2023

A Detailed Comparison of the Top 5 NPS Tools SurveySensum Qualtrics NiceReply Delighted GetFeedback InMoment Zonka Feedback Qualaroo SurveyMonkey AskNicely Retently SurveySparrow Medallia Hotjar CustomerGauge Conclusion FAQs on NPS tools If customer happiness is the objective then NPS aka net promoter score is one of the best ways to get there.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

Lumoa

SEPTEMBER 11, 2023

Criteria like your company’s Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

Lumoa

SEPTEMBER 11, 2023

Criteria like your company’s Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

SurveySensum

OCTOBER 11, 2023

It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., However, despite its effectiveness, AskNicely has some drawbacks to consider.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

FEBRUARY 14, 2024

Text Analytics: With SurveySensum’s Text Analytics feature, gain quick insights from real-time employee feedback. Analyze hundreds and thousands of text responses swiftly. Integrates seamlessly with Outlook, bringing most of the activities for performance management right into a user’s Outlook.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52