Remove Non-Profits Remove Ohio Remove Sales
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

Step Three: Collaborate and Listen to Employees A company’s growth and profitability are linked to the satisfaction of its workforce. Engage non-customer-facing roles Employees want to work in a well-respected organization and care about the company’s customer engagement success. (Or And remember, stay laser focused on the customer!

CX 261
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

A company’s growth and profitability are linked to the satisfaction of its workforce. Engage non-customer-facing roles. Nick’s background in sales, marketing and contact center solutions serves as the framework for his advanced expertise in the field of customer experience. And remember, stay laser focused on the customer!

CX 182
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

A company’s growth and profitability are linked to the satisfaction of its workforce. Engage non-customer-facing roles. Nick’s background in sales, marketing and contact center solutions serves as the framework for his advanced expertise in the field of customer experience. And remember, stay laser focused on the customer!

CX 182