Qualtrics

JANUARY 3, 2019

Scott Larsen is a Manager of our Software Engineering department in Provo UT and holds a PhD in Computer Science from the University of North Carolina and a Bachelors in Computer Science from Brigham Young University. Read more #QualtricsExperience stories on our #QualtricsLife blog.

Engineering 35

Engineering 35

Customer Bliss

FEBRUARY 1, 2019

A graduate of the University of North Carolina at Asheveille (BS) and Miami University (MS), Rhiannon Hoeweler has been a part of the Cincinnati Zoo & Botanical Garden family for over 10 years. We all want to succeed together and we’re better together. So, being able to open up and ask for help is just so crucial.

Hospitality 50

Hospitality Hospitality Retail CX 50

Lightico

MARCH 23, 2022

The following states require licensure: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota , Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York , North (..)

Retail 52

Retail Innovation Sales Customer Service 52

ClientSuccess

MAY 23, 2019

Location : Greenville, North Carolina Area. The goal is that by sharing our experiences we’ll be able to learn and apply more practical advice / practices to our careers. Let’s get started with this week’s post! From : Shannon Kenedy. Company : Game Plan. Question 1. How has it helped you?

Gaming 51

Gaming Start-ups Touchpoint 51

Intercom, Inc.

JULY 18, 2019

Mark: My journey to New Relic really started here in North Carolina when I started working for IBM a number of years ago. You have been working a long time in platform, so we are really excited to hear all your experience here today.

Start-ups 110

Start-ups Innovation Technology Technology 110

Qualtrics

FEBRUARY 18, 2020

Eric Fotheringham, Director of Strategic Academic Initiatives, University of North Carolina. See how the University of North Carolina's digital transformation helped connect with non-traditional students by embracing an omni-channel approach to education. 14:00 // Thurs, March 11. The digital student revolution.

Education 29

Education Government Social Media Healthcare 29

Help Scout

FEBRUARY 11, 2019

Even nine years after I’ve graduated, every time I go back to my alma mater in North Carolina, I beeline to Summit. At my favorite college haunt, Summit Coffee , for example, I chatted with the barista almost every day for four years. It was one of the best customer service relationships of my life.

E-commerce 40

E-commerce Customer Relationship Management Customer Relationship Social Media 40

Qualtrics

NOVEMBER 4, 2019

I grew up in North Carolina and went to college in California. I love forming connections and building trust, and the TAM role enables me to do that internally and externally. So, you’re not originally from Utah – can you tell us your story of moving here?

Start-ups 4

Start-ups 4

Beyond Philosophy

SEPTEMBER 21, 2016

Guests began complaining of discrimination on social media, a North Carolina host was banned from the site after making racist remarks, and a federal discrimination lawsuit was filed. First there was a Harvard study showing that guests with African-American names were 16 percent less likely to successfully book a rental on the website.

Social Media 167

Social Media Engineering Customer Experience CX 167

1 to 1

JUNE 10, 2022

Headquartered in Charlotte, North Carolina, Hendrick Automotive Group represents 130 franchises across more than a dozen states and employs about 11,000 people.

Manufacturing 26

Manufacturing Sentiment Analysis Touchpoint Start-ups 26