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Building a Customer Experience (CX) Strategy

CX Accelerator

NPS, CSAT, CES, etc.)?How Nick’s background in sales, marketing and contact center solutions serves as the framework for his advanced expertise in the field of customer experience. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter. How will you analyze and interpret results to gain insights and uncover trends?How

CX 261
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Building a Customer Experience (CX) Strategy

CX Accelerator

NPS, CSAT, CES, etc.)? Nick’s background in sales, marketing and contact center solutions serves as the framework for his advanced expertise in the field of customer experience. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter. How will you analyze and interpret results to gain insights and uncover trends?

CX 182
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

NPS, CSAT, CES, etc.)? Nick’s background in sales, marketing and contact center solutions serves as the framework for his advanced expertise in the field of customer experience. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter. How will you analyze and interpret results to gain insights and uncover trends?

CX 182