Building a Customer Experience (CX) Strategy
CX Accelerator
OCTOBER 7, 2019
NPS, CSAT, CES, etc.)?How Nick’s background in sales, marketing and contact center solutions serves as the framework for his advanced expertise in the field of customer experience. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter. How will you analyze and interpret results to gain insights and uncover trends?How
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