Building a Customer Experience (CX) Strategy
CX Accelerator
OCTOBER 7, 2019
However, many are unsure where to start, which leads to a common question, “How do you build a customer experience strategy?” NPS, CSAT, CES, etc.)?How Hence, if you start with the EX, you will improve your customer experience. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter.
Let's personalize your content