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15 Best NPS Tools & Software in 2024 [Free Version, Features & More]

SurveySensum

What is an NPS tool? How to choose the right NPS tool? With an index ranging from -100 to 100, NPS clearly gauges the loyalty or the enthusiasm of a customer to recommend your brand to their near and dear ones. What is an NPS tool? to help you make the most of your NPS survey. How to choose the right NPS tool?

NPS 52
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7 Best AskNicely Alternatives & Competitors to Check Out in 2023

SurveySensum

Whether you’re looking to conduct customer experience, employee engagement surveys, product evaluations, 360-degree feedback, onboarding surveys, NPS in B2B , or CSI, SSI surveys for the automotive industry, SurveySensum stands out as a robust solution tailored to your business needs.

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Qualtrics vs Medallia: A Detailed Comparison (2025)

SurveySensum

Analytics and Reporting Qualtrics: Qualtrics offers advanced analytics and reporting capabilities like predictive analysis, text and sentiment analysis, and advanced statistical analysis like regression, cluster, and correlation analysis. NPS : Medallia scores 9.7, However, this comes at an additional cost.

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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. NPS, CES & CSAT surveys. AI Sentiment Analysis. And not just that. along with high-end data security measures.

NPS 52
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Top 9 Mobile Survey Tools To Improve Your Mobile Customer Experience

SurveySensum

The tool allows you to create unlimited NPS, CSAT, CES , SSI, Onboarding , and other kinds of surveys, across different industries – Retail, B2B, SaaS, Automotive, and Insurance. It seamlessly integrates with third-party tools like Microsoft Outlook, Slack, Salesforce, HubSpot, etc.

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Top 10 Employee Feedback Tools in 2024 for a Thriving Workplace

SurveySensum

These tools come in all shapes and sizes – from simple survey tools to fancy platforms with features like sentiment analysis and automated reporting. Manager-Controlled Morale Polls: Managers can initiate morale polls, allowing employees to share their sentiments and insights. Effective contact management via directories.

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Top 19 Medallia Competitors & Alternatives of 2025

SurveySensum

Qualtrics For enterprise-level organizations looking to launch complex surveys and advanced analysis Listen and respond to the customers directly using the Listening Engine Can collect customer data from various sources Automatically sends recommended actions to the right teams Contact for detailed pricing 4.4