CX Accelerator

JULY 1, 2020

Now more than ever, technology is vitally important. Here are five tips to have a successful digital transformation: Understand your digital transformation objectives and create a strategy, marrying business and technology in the final deliverable. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter.

Contact Center 266

Contact Center CX Technology Technology 266

CX Accelerator

JULY 1, 2020

Now more than ever, technology is vitally important. Here are five tips to have a successful digital transformation: Understand your digital transformation objectives and create a strategy, marrying business and technology in the final deliverable. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter.

Contact Center 182

Contact Center CX Technology Technology 182

Beyond Philosophy

MAY 31, 2016

Gwinner of Kansas State University—have found that employee behavior and advocacy—regardless of the employee’s level of satisfaction—have a direct and profound relationship to the behavior of customers, and also to corporate sales and profitability.

Customer Loyalty 111

Customer Loyalty Customer Experience Sales Technology 111

SugarCRM

SEPTEMBER 24, 2021

For a CX nerd like me, there is no more fun than helping a decent-sized company light up the leads, accelerate the sales and turn their customers into #RavingFans. The National Center for the Middle Market at the Ohio State University Fisher College of Business and Dun & Bradstreet’s proprietary database of commercially active U.S.

CRM 49

CRM Start-ups CX Sales 49

ProProfs

MARCH 8, 2019

Innovations in business technology (BT) are burgeoning at an impressive rate. The total technology spending worldwide is projected to grow from U.S. LMS has come a long way since 1924 when Sidney Pressey, a psychology professor at Ohio State University, invented the teaching machine. Chinese proverb. in 2015 to U.S.

Gaming 45

Gaming Government CRM Innovation 45

ProProfs

DECEMBER 21, 2018

Thomas Sealock eLearning | Instructional Design Netcracker Technology. Cara (Blevins) North President, Central Ohio Association for Talent and Development (ATD). Other real benefits include higher user engagement, better risk management, higher productivity, higher sales, and more. Tweet this. Tweet this. Tweet this.

Compliance 69

Compliance Education Technology Technology 69

Qualtrics

OCTOBER 30, 2019

Qualtrics leverages technology in really smart ways and it makes my life easier. I’m so grateful for my 2-year experience at Fuqua because it helped me switch careers (Sales & Trading to Consulting) then led me to Customer Success in Tech where I’ve found an incredible team & company. Want to chat?

Outlook 36

Outlook Start-ups Sales Technology 36