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Know an Insurance Innovator? Bring Their Name Forward!

Lightico

Today, as insurers and brokers strive to make it possible for their customers to sign up for policies that cover them for so many of the risks that impact them and their loved ones, it may be fun to reflect on the origins of insurance both as a concept and in practice – which can be see throughout human history all over the world.

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Where Do Your Employees Fall in Order of Importance?

CX Journey

The Ohio Manufacturing Institute recognizes five major stakeholders in organizations. Start with employees and the rest follows from that. The Delta family was not a bumper sticker he came up with. Vineet Nayar, HCL Technologies To make customers happy, we have to make sure our employees are happy first.

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Mid-Market Companies – Big Enough to Matter But Small Enough to Care

SugarCRM

Since starting Sugar back in 2004, I’ve always enjoyed working with mid-market companies the most. For a CX nerd like me, there is no more fun than helping a decent-sized company light up the leads, accelerate the sales and turn their customers into #RavingFans. Let’s describe the mid-market a bit further.

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New-Age Learning Management System: What It Has in Store for You

ProProfs

Innovations in business technology (BT) are burgeoning at an impressive rate. The total technology spending worldwide is projected to grow from U.S. LMS has come a long way since 1924 when Sidney Pressey, a psychology professor at Ohio State University, invented the teaching machine. They are up for grabs. in 2015 to U.S.

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Why Qualtrics – Suzanne Scharer – Principal Customer Success Consultant – Provo, UT

Qualtrics

While I will always leverage my mentors, I’m at a great point in my life where I can support others on their way up. My Fuqua classmate contacted me to catch up & talk about opportunities at Qualtrics. Qualtrics leverages technology in really smart ways and it makes my life easier. She started her career at BP.

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