Remove Ohio Remove Start-ups Remove Touchpoint
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

However, many are unsure where to start, which leads to a common question, “How do you build a customer experience strategy?” Begin with identifying and mapping your company’s major touchpoints and performing a gap analysis. Hence, if you start with the EX, you will improve your customer experience. Back To CX Accelerator Blog

CX 261
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

However, many are unsure where to start, which leads to a common question, “How do you build a customer experience strategy?”. Begin with identifying and mapping your company’s major touchpoints and performing a gap analysis. Hence, if you start with the EX, you will improve your customer experience. Back To CX Accelerator Blog.

CX 182
article thumbnail

Building a Customer Experience (CX) Strategy

CX Accelerator

However, many are unsure where to start, which leads to a common question, “How do you build a customer experience strategy?”. Begin with identifying and mapping your company’s major touchpoints and performing a gap analysis. Hence, if you start with the EX, you will improve your customer experience. Back To CX Accelerator Blog.

CX 182