Beyond Philosophy

MARCH 2, 2016

New York and California residents talk the most; Oklahoma and Kansas residents talk the least. The average U.S. consumer speaks between 110 and 150 words , faster than in the past. Slowest talkers tend to be from the South, and the fastest from the Pacific Northwest.

Customer Experience 111

Customer Experience Customer Experience Management CX Technology 111

Myra Golden Media

MARCH 15, 2018

He knew I lived in Oklahoma, based on details in my account, and he said…, “Oklahoma! This may take me a few minutes.”. Make small talk. Once, when I was talking to a customer service representative, he used the downtime fantastically. Are you a Sooner fan, by chance?”

Customer Service 71

Customer Service Technology Technology Customer Experience 71

Myra Golden Media

DECEMBER 5, 2018

Over the last fortnight, I’ve watched Eli and Kodjovi from Togo, Africa, and Kimberly from Claremore, Oklahoma, all nurse technicians, serve my dad with personal connection and enthusiasm. I caught myself staring at the interaction between my dad and Eli with my mouth literally frozen open.

Hospitality 83

Hospitality Hospitality Customer Relationship Customer Experience 83

Myra Golden Media

JULY 1, 2019

Myra is a favorite training partner to public libraries and Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with Tulsa City-County Library, Oklahoma Library Association, McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley, and other brands. Get More Ideas Like This.

Retail 66

Retail Customer Experience Customer Service 66

Myra Golden Media

JULY 11, 2019

Myra is a favorite training partner to public libraries and Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with Tulsa City-County Library, Oklahoma Library Association, McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley, and other brands. Get More Ideas Like This.

Customer Experience 63

Customer Experience Customer Service 63

Lightico

MARCH 23, 2022

What are the advantages of becoming an MGA?

Retail 52

Retail Innovation Sales Customer Service 52

Myra Golden Media

JANUARY 2, 2018

Now, back to my current read, “Killers of the Flower Moon,” a historical mystery about the Osage Tribe killings in Pawhuska, Oklahoma, by David Grann. I love books that tell me what my people went through to gain just fundamental freedoms. This book did just that for me.

Customer Service 48

Customer Service Customer Experience 48