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A History of Brand and Customer Experience (Part 1 of 2)

PeopleMetrics

It becomes more informed with every touchpoint, and it continues as long as the customer engages with your company. The circumstances of Nike’s climb to global recognition—the University of Oregon, Bill Bowerman, the Michael Jordan mythos—are unique and impossible to replicate. The Difference Between You and Nike.

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How Tesla Uplifts the Insurance Customer Experience

Lightico

The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. Reduced customer touchpoints by 10 to four for insurance sales. According to the conference call, Tesla Insurance intends to be the largest insurer of Teslas in Texas by the end of 2022. Tesla wants to give 80% of its U.S.