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It offers a wide range of advanced capabilities like AI-enabled text and sentimentanalysis tools to identify top customer sentiments and complaints, advanced reporting to better understand your data, and analytical dashboards for better visualization. And not just that.
What is Medallia – Platform Overview Medallia is an experience management platform that uses experience data points called signals to help drive growth. This AI-enabled experience management solution helps you identify top customer sentiments from unstructureddata with its text analysis and gives you actionable insights.
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