SurveySensum

DECEMBER 24, 2024

It offers a wide range of advanced capabilities like AI-enabled text and sentiment analysis tools to identify top customer sentiments and complaints, advanced reporting to better understand your data, and analytical dashboards for better visualization. And not just that. Is SurveyMonkey no longer free?

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. AI Sentiment Analysis.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

NOVEMBER 23, 2023

It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers. Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature. Pros Robust sentiment analysis to categorize the feedback responses automatically.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

JANUARY 6, 2025

The tool caters to both beginners and seasoned professionals with a user-friendly interface for beginners and also advanced features like AI-enabled text and sentiment analysis, cross-tab analysis, a real-time ticketing system, WhatsApp surveys , and many more for CX professionals. Is there an app like Google Forms for Outlook?

Sentiment Analysis 52

Sentiment Analysis Outlook Start-ups AI 52

SurveySensum

NOVEMBER 25, 2024

Qualtrics For enterprise-level organizations looking to launch complex surveys and advanced analysis Listen and respond to the customers directly using the Listening Engine Can collect customer data from various sources Automatically sends recommended actions to the right teams Contact for detailed pricing 4.4

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52