SurveySensum

FEBRUARY 6, 2025

Customer Insights and AI Capabilities Qualtrics : Qualtrics provides advanced analytics features, using AI and machine learning to enhance text analytics, sentiment analysis, and predictive modeling. SurveySensum : It provides seamless integration with existing systems such as Slack, Outlook, Salesforce , and Zendesk.

CX 52

CX Sentiment Analysis Text Analytics Social Media 52

SurveySensum

DECEMBER 24, 2024

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

JANUARY 12, 2023

Also, you can reach out to them through WhatsApp, phone calls, chats, social media, or any other channel. SurveySensum, however, can be integrated with any third-party applications that you want such as Zapier, WhatsApp, Intercom, Outlook, Slack, etc. SurveySensum, on the other hand, aims to resolve your issues within 2 hours.

NPS 52

NPS Touchpoint Outlook Text Analytics 52

SurveySensum

OCTOBER 23, 2023

It seamlessly integrates with different tools like Slack, Outlook, Salesforce, etc. The Text Analytics software enables users to get actionable insights from open-ended feedback. It also condenses long documents or text into a brief summary. which simplifies the workflow. It provides industry-specific survey templates.

NPS 52

NPS Social Media Outlook Text Analytics 52

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

SurveySensum

NOVEMBER 23, 2023

Text Analytics Software The innovative Text and Sentiment Analysis technology automatically extracts quantitative data from unprocessed, qualitative information to discover patterns and trends within the text. Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52