Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. With this framework, you will be able to define exactly what is missing in your customer experience strategy and come up with steps to replace it.

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

SurveySensum

FEBRUARY 14, 2024

So, let’s start by understanding what is employee feedback and why businesses need to focus on it. With pre-built templates , setting up employee surveys is quick and easy. Get end-to-end CX consultation from top CX experts to get started! Analyze hundreds and thousands of text responses swiftly. Free Trial : 14 days.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

OCTOBER 11, 2023

Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., It offers robust analytics capabilities , via advanced text analytics software , to uncover valuable insights from customer qualitative feedback.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

OCTOBER 23, 2023

It should be easy to set up and use otherwise users might need technical assistance in understanding the functionalities of the tool. GetFeedback Alternatives Pricing G2 Review Score Free Trial Free Version SurveySensum Starting at $99 per month 4.7 (5) 5) Yes Yes Nicereply Starting at $59 p er Month 4.5 (5)

NPS 52

NPS Social Media Outlook Text Analytics 52

SurveySensum

NOVEMBER 23, 2023

This enables you to get analytics reports on your survey campaigns in real-time which will help you to understand and make changes to your campaigns, if necessary. Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc. Pricing: The pricing starts from $99 per month.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

NOVEMBER 25, 2024

Also, the tool is better suited for beginners as it lacks some advanced capabilities, like less advanced text analytics software. Limited Advanced Text Analytics Capabilities The text analytics feature of Medallia is not robust enough to accommodate thousands of feedback. 17/month 4.7

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SurveySensum

JANUARY 6, 2025

So to make it easy for everyone involved in searching for alternatives to Google Forms we evaluated a lot of tools and came up with a list of 13 Google Forms competitors 2025. JotForm Offline data collection Collects online payments, e-signatures, and files Real-time notifications and alerts Yes Yes Starts at $34/per month 4.7

Sentiment Analysis 52

Sentiment Analysis Outlook Start-ups AI 52

SurveySensum

NOVEMBER 26, 2024

Let’s start with Qualtrics. It helps you gather omnichannel feedback and gives you in-depth insights and reports using advanced analytical tools. Start using SurveySensum’s customizable survey builder today and design surveys that match your unique needs. Dive into DIY capabilities and simplify your feedback collection now!

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52