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We’ve entered the new decade with great momentum in technological innovation. DMG’s crystal ball shows an amazing outlook for the world of service and contact centers. Smart technology will position companies to improve the customer experience, provided the initiatives coincide with changes to outdated policies and procedures.
We enter the new decade with great momentum in technological innovation. DMG’s crystal ball shows an amazing outlook for the world of service and contact centers. Smart technology will position companies to improve the customer experience, as long as the initiatives are combined with changes to outdated policies and procedures.
It lets us know when we’ve got a message or when to mind the closing doors of public transport. “People were talking about, ‘Remember the modem sounds that totally transport you back’” Liam: That’s Emmett Connolly. People were talking about, “Remember the modem sounds that totally transport you back?”
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