VOZIQ

FEBRUARY 18, 2021

This is due to crisis-hit consumer optimism, changing customer requirements and rapid technology shifts that have raised expectations of customers and provided them with multiple options to switch to. . Companies should be committed to continuous value delivery throughout the journey of customers across all touchpoints.

Touchpoint 98

Touchpoint Business Growth Sales Customer Relationship 98

ClientSuccess

OCTOBER 22, 2019

4-6) From : Ashley Correll , Chief Operating Officer | Company : Beyond Insurance | Location : King of Prussia, Pennsylvania. 7-9) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California. Doing so regularly strengthens a CSMs position within that account.

Touchpoint 41

Touchpoint Start-ups Customer Service Sales 41

ClientSuccess

SEPTEMBER 24, 2019

2) From : Ashley Correll , Chief Operating Officer | Company : Beyond Insurance | Location : King of Prussia, Pennsylvania. We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture. CSMs can’t do it alone!

Engineering 40

Engineering NPS Start-ups Sales 40