CSAT.AI

SEPTEMBER 25, 2017

For companies large or small, it can be difficult to gauge how prospects and customers feel about your brand, especially if your products are sold by hundreds of retailers. The second challenge lies in whether it’s structured or unstructured data. Analyze your data and data-gathering tools.

Artificial Intelligence 59

Artificial Intelligence Predictive Analytics Unstructured Data Sentiment Analysis 59

Lumoa

FEBRUARY 9, 2023

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Now personalization is expected not only for retail businesses, but across all industries, both B2B and B2C.

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Now personalization is expected not only for retail businesses, but across all the industries, both B2B and B2C.

Net Promoter Score 107

Net Promoter Score Customer Experience CEM B2C 107

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Now personalization is expected not only for retail businesses, but across all the industries, both B2B and B2C.

Net Promoter Score 60

Net Promoter Score Customer Experience CEM B2C 60