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Revuze’s software utilizes NLP, a form of artificial intelligence, and computational linguistics to filter for words that reveal customer attitudes and emotion, which are revealed in a sentimentanalysis report. The second challenge lies in whether it’s structured or unstructured data.
These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictiveanalytics. As the pace of business has accelerated, the demand for real-time speech analytics has increased. Improvements in Speed and Accuracy.
Step 2: Applying AI & NLP Techniques Once the data is structured, the next step is applying AI and NLP to analyze and extract meaningful insights. Text analytics for health relies on advanced machine learning and NLP techniques such as: SentimentAnalysis: Determines whether patient feedback is positive, negative, or neutral.
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