Predictive Analytics, Social Listening and Sports

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

Social suites platforms are designed just for this purpose. Your unified social suites strategy should: Capture actionable consumer insights. An omni-channel social listening strategy is the fuel that makes your customer experience engine run. Learn more about Sprinklr’s AI-powered social listening tool.

Social Media

Social Media Unstructured Data CXM Social Listening

6 New Year’s Resolutions to Improve CX in 2022

Aquire

DECEMBER 21, 2021

In our personal lives, that could be learning a new language, playing a sport, or making origami frogs (true story). For example, do you practice social listening? Monitoring how people talk about your brand — on social platforms, review sites, forums, etc. — Upskilling : Learn something new.

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Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

6 New Year’s Resolutions to Improve CX in 2022

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