Callminer

DECEMBER 5, 2019

I predict that the brands that will deliver a better response to the swearing problem, by adding offensive language as a call centre KPI, will get a competitive advantage in 2020. Predictive Analytics Will Drive a Better Customer Experience. I believe that predictive analytics will drive a better customer experience in 2020.

Predictive Analytics 207

Predictive Analytics Unstructured Data Omnichannel Touchpoint 207

CSAT.AI

SEPTEMBER 25, 2017

You should have all the standard data, such as customer location, age, email, title, etc…, but you should also be inquiring why customers are leaving when they leave. The second challenge lies in whether it’s structured or unstructured data. Analyze your data and data-gathering tools.

Artificial Intelligence 59

Artificial Intelligence Predictive Analytics Unstructured Data Sentiment Analysis 59

SugarCRM

JANUARY 11, 2024

Gain a Better Understanding of Your Audience Base Maybe the most significant advantage posed by generative AI is its vast potential to closely analyze and generate accurate insights into large volumes of unstructured data. Without similar technologies, this data can be time-consuming and expensive to process.

AI 32

AI Unstructured Data Predictive Analytics Machine Learning 32

Sprinklr

OCTOBER 20, 2021

Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data. Brands are awash in an ocean of unstructured data. Measure and optimize your strategy.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Lightico

FEBRUARY 11, 2024

IDP leverages and combines AI, Large Language Models (LLM) , OCR, and natural language processing (NLP) to seamlessly extract data from a diverse array of documents, ranging from scanned forms to digital submissions. All with our pre-training.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

VOZIQ

OCTOBER 19, 2022

The intermediate stage involves automated and frequent data collection—both structured and unstructured data—from internal and external sources and analyzing processes offline. It focuses on detecting the underlying reasons that led to previous cancellations (i.e.,?why?customers customers canceled in the past).

Customer Retention 40

Customer Retention Predictive Analytics Unstructured Data Touchpoint 40

VOZIQ

OCTOBER 19, 2022

The intermediate stage involves automated and frequent data collection—both structured and unstructured data—from internal and external sources and analyzing processes offline. It focuses on detecting the underlying reasons that led to previous cancellations (i.e.,?why?customers customers canceled in the past).

Customer Retention 40

Customer Retention Predictive Analytics Unstructured Data Touchpoint 40