1 to 1

AUGUST 12, 2015

I experienced this firsthand during a vacation in San Juan, Puerto Rico. My husband and I dropped in for a four-day vacation in the island of enchantment and it was easy to see where Puerto Rico got its nickname. It's often the details that elevate a customer experience from average to impressive.

Customer Experience 48

Customer Experience Customer Loyalty 48

Confirmit

JANUARY 14, 2020

For example, the 2010 Haiti earthquake, Hurricane Matthew in Haiti, Hurricane Maria in Puerto Rico, Hurricane Irma in the Caribbean and the more recent Central Mexico earthquake have caused widespread and catastrophic damage, and thousands of deaths.

Healthcare 52

Healthcare B2B Technology Technology 52

ProProfs

SEPTEMBER 30, 2020

Answer- Puerto Rico Trench. Answer- Namibia. The Hanging Gardens of Babylon are located approximately 50 km south of which Arab Capital? Answer- Baghdad. What is the second deepest depth in the world? Which country is known as the “Hashemite Kingdom”? Answer- Jordan. What is the capital city of Mauritania?

Sports 98

Sports Education Gaming Government 98

Lightico

MARCH 23, 2022

What are the advantages of becoming an MGA? Knowledge – Most MGAs have years of experience working within the insurance industry.

Retail 52

Retail Innovation Sales Customer Service 52

1 to 1

APRIL 26, 2021

Everyone over age 16 in the United States as well as Puerto Rico and the District of Columbia is now eligible for a coronavirus vaccine. Yet for many, the vaccination experience journey is still broken and confusing.

Healthcare 29

Healthcare Retail Customer Loyalty Start-ups 29

Qualtrics

MAY 2, 2019

On the X4 Summit main stage, Sir Richard Branson told the story of how he started Virgin Atlantic after his flight to Puerto Rico was canceled. Once they did that, their minds were freed up to think about what would frustrate a customer and what needed to be fixed. Pay attention to personal frustrations.

E-commerce 33

E-commerce Customer Journey Map Omnichannel Start-ups 33

Intercom

JUNE 2, 2022

So you have this combination of public speaking and entrepreneurship and the Exercise Science field, which led me to a company called Chick-fil-A, which used to be predominantly in the Southeast, but now we’ve expanded to Canada and Puerto Rico. I’ve been there for almost 20 years now.

Customer Experience 109

Customer Experience CX Start-ups Innovation 109