Remove Sentiment Analysis Remove Social Listening Remove Voice of the Employee
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The Best CX Software Of 2025

InteractionMetrics

Each excels in niche areasthink razor-sharp social listening, hyper-scalable contact centers, or AI that predicts customer needs before theyre spoken. Key for frontline teams, Rant & Rave turns employees into CX champions with gamified feedback dashboards that reward staff for resolving issues flagged by AI-driven alerts (e.g.,

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