ClientSuccess

OCTOBER 22, 2019

7-9) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California. If you can find new ways to be informative and provide customers with valued engagement touchpoints, you’ll be better off in your work.

Touchpoint 41

Touchpoint Start-ups Customer Service Sales 41

ClientSuccess

JULY 9, 2019

Location : Salt Lake City, Utah. What processes, tools, technologies, routines, data are required? Before I stepped into Client Success roles, I consulted on change management and technology adoption. Cole Sanders, ClientSuccess – How Valued Engagement Touchpoints Help Build a Proactive Customer Success Strategy.

Start-ups 40

Start-ups NPS Finance Technology 40

ClientSuccess

SEPTEMBER 24, 2019

3) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California. 5) From : Brett Andersen ; Director, Client Success | Company : Degreed | Location : Salt Lake City, Utah. True customer success takes a village. CSMs can’t do it alone!

Engineering 40

Engineering NPS Start-ups Sales 40