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15 Top Call Center Overflow Handling Services

Fonolo

Find out how call-back technology can help you. Call-backs fit snugly into your existing call center’s technological infrastructure. The benefit of using this Utah-based service is all in the name: ROI (or, return on investment). TIP: Are you losing customers to long hold times? ROI Solutions. Location: USA.

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ClearSale Expands Chargeback Protection with Acquisition of ChargebackOps

Customer Think

International fraud solution provider buys Utah technology company for $3.6M.

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ClientSuccess Introduces SmartCS™: AI-Powered Customer Success Insights & Actions

ClientSuccess

SILICON SLOPES, UTAH (PRWEB) MAY 23, 2023 ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS , its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions.

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How the Utah State Board of Education is winning funding and addressing the COVID-19 crisis

Qualtrics

The COVID-19 crisis has changed the world quickly for the Utah State Board of Education. The Governor announced [the state was] going into closure on a Thursday, and they announced that schools would be soft closed on Friday afternoon,” said Sarah Young, Director of Strategic Initiatives at Utah State Board of Education (USBE).

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20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

KomBea Corporation, located in Salt Lake City, Utah, has been helping call centers become more compliant, secure, and efficient for over 12 years. Technology systems that provide pre-recorded disclosures and automated statement delivery that is integrated with each call can make onboarding processes much easier. Nicholas Piël.

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ClientSuccess Launches New CS100 Summit Logo

ClientSuccess

These attributes are also needed by customer success leaders and SaaS leaders as they build technology solutions, people, processes, strategies, and execution motion around creating world-renowned customer experiences. The 4th Annual CS100 Summit will be held in beautiful Sundance , Utah, September 9-11, 2019, at the Sundance Mountain Resort.

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The Qualtrics University Recruiting Team is on Tour!

Qualtrics

Technology & Science Career Fair. Technology Career & Internship Fair. University of Utah. Utah State University. Utah Valley University. Utah State University. Technical Full. UNC Chapel Hill. UNC Info Session. Duke University. Tech Connect. Duke University. Fall Career Fair. STEM Fair. Georgetown.