Texas VOC Voice of the Customer 
ClearAction
MARCH 20, 2020
Customer-Centric Voice of the Customer Lynn Hunsaker. Customer-centric voice of the customer may seem automatic: it’s the customer’s voice, so isn’t it automatically customer-centric? That’s customer-centricity. Pace Asking and Acting. Cash in the Attic.
Gainsight
JANUARY 18, 2021
It began with his company Aeroprise being acquired by a Texas-based company, BMC. But it was the customer and their experience that caught his imagination in the process. It was midway through Anand’s enterprise experience that he desired to have direct feedback from the customer. Anand found himself latched on to a product.
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