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The Rule of Three QUI TAKEAWAYS to Deliver the World’s Best Customer Experience

Bill Quiseng

Instead of skiing through mountainous terrain for the week, sipping on Malbec wine from Argentina, and savoring Swiss cheese fondue, he skis up and down, again and again, on Boyne Mountain, every weekend day, gulping beer bottles of Milwaukee Light, and chomps on Wisconsin brats with his friends every weekend night.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Brett Remington is the Executive Director of the Wisconsin Center for Performance Excellence in Madison, Wisconsin. By implementing these tools and strategies, agents will become more empowered and more effective. Brett Remington. excellenceinwi.

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What Story Has Been Created by Your Decisions?

Customer Bliss

In the quiet of the evening at his Gotrocks Farm in Wisconsin, he would contemplate the situation by unearthing rocks on his property and moving them into piles. When Smith took over the helm of Kimberly-Clark, he worked to grasp what direction to take the company.

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Meet Pete Khanna, TeamSupport’s New CEO

TeamSupport

I’m from a small town in Wisconsin and went to University of Wisconsin-Eau Claire. I tend to gravitate to service type SaaS companies that provide valuable products and tools to enable our customers to solve problems and that provide meaningful impact on their businesses.

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Getting Inside the Customer’s Mind

Beyond Philosophy

He recalls a recent stay in Wisconsin where the hotel staff had seals on the door to indicate the room had been sanitized from its previous occupant. These same considerations of our mindset during the COVID Era also carry over into physical experiences.

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Creative ways to stay connected with remote coworkers (that aren’t a virtual happy hour)

Zendesk

Over the last nine months, her dance class participants have included people in Wisconsin, California, the United Kingdom, and Australia. “It If there’s a silver lining in this pandemic experience, Saunders says, it’s that now we can connect with any of our coworkers, anywhere in the world.

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5 Ways to Use AI to Support Your Support Team

TeamSupport

She holds a bachelor’s degree from the University of Wisconsin, Green Bay and currently lives in Nashville, TN. Jessica Barrett Halcom is a writer for TechnologyAdvice.com , with specializations in human resources, healthcare, and transportation.