Aquire

JANUARY 6, 2022

percent from 2021 to 2028, and reach a whopping $24.4 billion by 2028, according to Meticulous Research. Consider the case of Canadian furniture retailer Dufresne. It’s already gained huge traction, but it’s set to get even more popular. The video conferencing market is expected to grow at a compound annual growth rate of 15.5

Customer Service 98

Customer Service Social Media Technology Technology 98

Zendesk

JUNE 16, 2021

billion by 2028. Hotels, retail and ecommerce businesses, banks, and real estate companies are some of the most common CRM users, but many other industries also use the tool. These tools are often at the top of the list of potential business solutions. The ERP software market is expected to reach $78.41

CRM 59

CRM Real Estate Manufacturing Construction 59

Hodusoft

MARCH 3, 2022

between 2021-2028 as per Grand View Research. Irrespective of the scale of your business (small, medium, or large) or the space (healthcare, banking, education, retail, or e-commerce) you operate in, there is a call center software solution for everyone. billion in 2020 is expected to grow at a CAGR of 21.1%

E-commerce 52

E-commerce Social Media Omnichannel Healthcare 52

Gainsight

OCTOBER 10, 2023

by 2028, up from $6.8b The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b That’s an increase of more than 1,700%.

Education 52

Education AI Artificial Intelligence Healthcare 52

SurveySensum

NOVEMBER 7, 2023

billion by 2028. Statista predicts that by 2025, retail e-commerce sales are expected to grow almost twofold, amounting to approximately 710 billion U.S. Ubiquity of Mobile Devices: Mobile devices have become integral to our lives. Statista states that the number of smartphone mobile network subscriptions worldwide reached almost 6.4

Customer Experience 52

Customer Experience E-commerce Start-ups Social Media 52

SurveySensum

OCTOBER 5, 2023

billion users by 2028. These statistics underscore the continuous rise in mobile device users each year, underscoring the importance of optimizing your retail surveys for mobile users. billion, with projections indicating a growth to over 7.8

Customer Satisfaction 52

Customer Satisfaction Sales Start-ups Construction 52

1 to 1

FEBRUARY 10, 2025

Gartner predicts that by 2028, 33% of enterprise software applications will include agentic AI , compared to less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously. Agentic AI is designed to conduct more complex actions than machine learning or generative AI, with minimal human supervision.

AI 26

AI Machine Learning CRM Compliance 26

Hodusoft

JULY 17, 2024

15% Annual Growth in American CX Market (Grandview Research) As per a report released by Grandview Research, the American CX market is projected to grow 15 percent every year from 2021 to 2028. As per stat by Retail CX, CX leaders bring in almost 6 times more revenue than laggards. faster than their non CX-driven competitors.

Non-Profits 52

Non-Profits CX Customer Service Contact Center 52

1 to 1

JANUARY 17, 2025

With more technology and insights at their fingertips than ever before, retailers are diving into their data to learn more about customers so they can deliver better, more personalized shopping experiences. And some were already looking beyond AI and trying to gauge what the next big thing in retail technology might be.

Retail 26

Retail Social Media AI Technology 26