Callminer

OCTOBER 11, 2018

With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. She is also responsible for organizational improvements and streamlining business operations that drive growth, increase efficiency, and bottom-line profit.

Contact Center 561

Contact Center Non-Profits Compliance Start-ups 561

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. upselling to the most loyal customers) Process changes (e.g.

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

Transcosmos

JANUARY 7, 2019

Robotic process automation, or RPA, is an emerging form of business process automation technology that uses software robots or artificial intelligence to perform what could be defined as labour-intensive tasks. Your business will have more control over operational costs while giving you access to state-of-the-art technologies.

Finance 52

Finance Data Entry Artificial Intelligence Manufacturing 52

Hodusoft

SEPTEMBER 18, 2023

Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and data entry to offshore locations. This will further help in optimizing operations for better results. This also ensures streamlined processes and improved customer experiences.

Innovation 52

Innovation Data Entry Artificial Intelligence ML 52

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. In addition, the contextual AI bot can acquire customer profile information that can aid in KYC processes for industries such as insurance, finance, banking, automotive, etc.

AI 52

AI Sales Artificial Intelligence ML 52

Comm100

OCTOBER 30, 2020

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Your business is going to grow, and your customer base will grow with it. Chatbot ROI Calculator. ROI Calculator.

Technology 59

Technology Technology AI Artificial Intelligence 59

Comm100

JANUARY 29, 2021

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Your business is going to grow, and your customer base will grow with it. Chatbot ROI Calculator. ROI Calculator.

Technology 52

Technology Technology AI Artificial Intelligence 52