Artificial Intelligence, Business Operations and Washington

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

He’s been a featured speaker at NAPTE, The Next Big Idea, and a news source in: The New York Times, The Washington Post, The Wall Street Journal, ABC, CBS, CNET, and Investor’s Business Daily. Key components in increasing the efficiency of contact centers include…”. Live Call Monitoring, Coaching, and Inter-agent chat.

Contact Center

Contact Center Real Estate Start-ups Sales

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link] /.

Customer Experience

Customer Experience CX E-commerce Social Media

Tech Customer Success

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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