PeopleMetrics

MAY 13, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CEM 116

CEM Business Administration Machine Learning Customer Feedback 116

Zendesk

OCTOBER 4, 2021

Here’s how to become a sales manager: Earn a bachelor’s degree in business administration, public relations, or psychology (or another relevant field). If you already have some experience, consider getting a master’s degree in sales management or business administration.

Sales 98

Sales Business Administration Start-ups Engineering 98

PeopleMetrics

JUNE 29, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 121

VOC CEM NPS Business Administration 121

PeopleMetrics

FEBRUARY 20, 2019

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 94

VOC CEM Business Administration Machine Learning 94

PeopleMetrics

AUGUST 21, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 82

VOC NPS CEM CX 82

Shep Hyken

DECEMBER 13, 2021

The Order also is pushing for better service for some of what matters most to people, such as turning 65 (retiring), small business loans, and having a child. Hyken said, “I’m intrigued and even excited about the Government, and especially President Biden, taking a big step in improving the customer experience for the people.

Government 69

Government CX Business Administration Customer Service 69

PeopleMetrics

SEPTEMBER 12, 2019

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

Touchpoint 91

Touchpoint Customer Feedback CEM Contact Center 91

PeopleMetrics

MARCH 4, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

Close the Loop 83

Close the Loop VOC CEM Business Administration 83

PeopleMetrics

MARCH 1, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CX 97

CX CEM Finance Touchpoint 97

PeopleMetrics

MAY 28, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CEM 87

CEM VOC Business Administration Machine Learning 87

PeopleMetrics

MARCH 26, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

Touchpoint 86

Touchpoint CEM Business Administration NPS 86

PeopleMetrics

JULY 13, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 71

VOC CEM Business Administration Machine Learning 71

PeopleMetrics

DECEMBER 27, 2019

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 82

VOC Legal CEM Pharmaceutical 82

PeopleMetrics

FEBRUARY 2, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CX 70

CX CEM Business Administration Machine Learning 70

PeopleMetrics

JUNE 8, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CEM 78

CEM VOC Business Administration Machine Learning 78

PeopleMetrics

JULY 29, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

Net Promoter Score 71

Net Promoter Score CEM Business Administration Machine Learning 71

PeopleMetrics

MARCH 12, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

Net Promoter Score 70

Net Promoter Score CEM CX Business Administration 70

PeopleMetrics

MARCH 7, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CX 76

CX CEM Business Administration Machine Learning 76

Customer Bliss

MARCH 1, 2018

Alan completed his undergraduate degree in Business Administration at the University of Georgia and his Executive Master in Business Administration at Emory University. Note from Jeanne: I want to let you know that we’ve welcomed a sponsor for our show, Customerville.

Hospitality 61

Hospitality Hospitality Business Administration Healthcare 61

PeopleMetrics

MARCH 21, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CEM 82

CEM Business Administration Machine Learning Social Media 82

PeopleMetrics

SEPTEMBER 24, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 226

VOC CEM Voice of the Customer Business Administration 226

PeopleMetrics

FEBRUARY 21, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CX 67

CX CEM Business Administration Machine Learning 67

PeopleMetrics

MARCH 16, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 78

VOC Close the Loop CEM Business Administration 78

Win the Customer

JANUARY 8, 2016

The Small Business Administration has a wealth of information on business planning, including templates for easy creation. As part of the business plan, you should create a marketing plan that helps guide you and your business in developing lasting relationships with customers.

CX 69

CX Business Administration Start-ups Sales 69

PeopleMetrics

JUNE 17, 2020

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 83

VOC CEM Touchpoint Business Administration 83

Kerry Bodine

APRIL 25, 2019

She also received a bachelor’s degree in business administration and marketing from California State University, Northridge. She was famous for her customer service and would often have a line of customers waiting to talk with her, even when other employees were available. Please help me welcome Jade! The post Welcome, Jade Mulé!

Business Administration 48

Business Administration Sales Customer Service 48

Beyond Philosophy

NOVEMBER 22, 2017

Clayton Christensen, a professor of business administration at Harvard Business School, has identified this trend in his book, Competing Against Luck. They can hire desired employers, and if things don’t turn out as expected, employees can ‘fire’ their employer, sometimes quietly, sometimes noisily, departing.

E-commerce 89

E-commerce Business Administration Omnichannel Retail 89

PeopleMetrics

FEBRUARY 12, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CX 64

CX Hospitality Hospitality CEM 64

Customer Bliss

JANUARY 4, 2019

Alan completed his undergraduate degree in Business Administration at the University of Georgia and his Executive Master in Business Administration at Emory University. The presenting sponsor of The Chief Customer Officer Human Duct Tape Show is Customerville.

Hospitality 56

Hospitality Hospitality Healthcare Customer Experience 56

PeopleMetrics

AUGUST 7, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

NPS 70

NPS Net Promoter Score VOC CEM 70

Customer Bliss

AUGUST 15, 2017

In addition to her law degree she also has a postgraduate degree in business administration (focus on marketing). She studied in Frankfurt (Germany) & Madrid (Spain) and lived and worked in London for three years. Annette speaks English and Spanish fluently. She likes to run and is a passionate photographer.

Legal 81

Legal CX Business Administration Touchpoint 81

Fonolo

MARCH 28, 2023

(Salesforce) How to Become a Customer Experience Manager Step 1: Build your education Formal education isn’t always required to become a customer experience manager, but having a degree in a related field like business administration, marketing, or communications can help.

Customer Experience Management 81

Customer Experience Management Customer Experience Contact Center Net Promoter Score 81

PeopleMetrics

DECEMBER 12, 2019

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CEM 91

CEM Business Administration Machine Learning Start-ups 91

PeopleMetrics

OCTOBER 29, 2019

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 61

VOC Double-Barreled Question CEM B2C 61

PeopleMetrics

FEBRUARY 13, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CEM 66

CEM Business Administration Machine Learning CX 66

Lumoa

FEBRUARY 6, 2018

“ Raul Guillermo Amigo, CEO and Founder at Umuntu CX Design , Speaker and Author @ raulamigo | blog (in Spanish) “CX is called to be one of the strategic pillars of modern business administration. Marketing, Customer service.

CX 121

CX Customer Experience Education Machine Learning 121

PeopleMetrics

APRIL 9, 2018

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 70

VOC CEM Close the Loop Business Administration 70