Survey Health Is Everything. The Success of Your VoC Program (And Probably Your Job) Depends on It.
PeopleMetrics
OCTOBER 29, 2019
The quality of your questions won’t matter, the beauty of your dashboards won’t matter, and your case management workflow won’t matter either. in Business Administration with a specialization in marketing science from Temple University in Philadelphia. So what is a healthy survey? It all begins with response rates.
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