Retently

JUNE 16, 2024

Stick around, and let’s get your survey game on point. Key Takeaways Effective survey design requires recognizing and avoiding biased or poorly constructed questions – leading, loaded, and double-barreled – to ensure high-quality and reliable data. Fix : “How do you feel about the new office layout?”

Double-Barreled Question 116

Double-Barreled Question Start-ups Construction Customer Service 116

InteractionMetrics

SEPTEMBER 17, 2019

Either way, it’s what we call Gaming and it’s the second flaw on the list below. Basically, with mis-representative samples, your survey sample omits one or more customer groups—or your survey sample is too small to give you reliable facts you can count on. assumes the customer was somewhat satisfied. Double-Barreled Questions.

Double-Barreled Question 45

Double-Barreled Question Mystery Shopper Net Promoter Score Customer Survey 45

InteractionMetrics

SEPTEMBER 17, 2019

Either way, it’s what we call Gaming and it’s the second flaw on the list below. Basically, with mis-representative samples, your survey sample omits one or more customer groups—or your survey sample is too small to give you reliable facts you can count on. assumes the customer was somewhat satisfied. Double-Barreled Questions.

Double-Barreled Question 40

Double-Barreled Question Mystery Shopper Net Promoter Score Customer Survey 40