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Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
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If you are focused on creating the best customerexperience you know the importance of gathering authentic customer feedback and how it is important for taking the right action. Incorrect Question Correct Question Why do you think our customer service is the best? ” This implies the product is better.
Both tone (when done over the phone) and content are used to push customers toward particular answers. assumes the customer was somewhat satisfied. Double-BarreledQuestions. These questions ask two things at once, so it’s unclear which question the customer is answering.
Both tone (when done over the phone) and content are used to push customers toward particular answers. assumes the customer was somewhat satisfied. Double-BarreledQuestions. These questions ask two things at once, so it’s unclear which question the customer is answering.
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